qpjl Privacy Policy

Your personal data is handled with care at qpjl. This Privacy Policy explains exactly what information we collect, how we use it, and the rights you hold as a player based in the Philippines. We are committed to keeping your data secure and transparent at every step.

Effective: 2025 Philippines Data Protected
Encrypted Data Identity Verified No Data Selling Mobile-First PH Private by Design PH Data Law Compliant 24/7 Support Encrypted Data Identity Verified No Data Selling Mobile-First PH Private by Design PH Data Law Compliant 24/7 Support

How We Handle Your Information

Last updated: January 2025 — applies to all registered players on qpjl.

1. Information We Collect

When you register and use qpjl, we collect certain personal information that is necessary to operate your account and comply with Philippine regulations. This includes your full name, date of birth, email address, mobile number, and a government-issued identification document for identity verification purposes. We also collect transactional data such as deposit and withdrawal records, betting history, and account activity logs to ensure the integrity of your account and the platform. Technical data including your IP address, device type, browser information, and session timestamps are gathered automatically when you access our platform. All information collected is limited to what is strictly necessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required for legal compliance and account management.

2. How We Use Your Data

The personal information you provide is used primarily to create and manage your qpjl account, process deposits and withdrawals in Philippine pesos, and verify your identity in accordance with applicable Philippine laws. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies. Transactional and activity data helps us detect and prevent fraud, money laundering, and other prohibited conduct that could harm you or other players on the platform. We may also use aggregated, anonymised data to improve our services, optimise the user experience, and develop new features for Filipino players. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

3. Sharing of Personal Information

qpjl does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and technical infrastructure providers, all of whom are bound by strict confidentiality obligations. In certain circumstances, we are legally required to disclose personal information to Philippine regulatory authorities, law enforcement agencies, or courts when compelled by a valid legal order or to prevent serious harm. Any third party that receives your data on our behalf is permitted to use it only for the specific purpose for which it was shared and must handle it in accordance with applicable data protection standards. We will notify you of any material changes to how your data is shared, to the extent permitted by law.

4. Data Security Measures

We implement industry-standard technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the qpjl platform is encrypted using secure protocols, and sensitive account information is stored using robust encryption at rest. Access to personal data within our organisation is strictly limited to personnel who require it to perform their job functions, and all staff handling personal data are trained in data protection best practices. We conduct regular security assessments and vulnerability testing to identify and address potential risks to the integrity of our systems. In the event of a data breach that is likely to affect your rights or interests, we will notify you and the relevant Philippine authorities in accordance with our legal obligations.

5. Your Rights as a Data Subject

As a player based in the Philippines, you have specific rights regarding your personal data under applicable Philippine data protection law. You have the right to access a copy of the personal information we hold about you, to request corrections if any details are inaccurate or incomplete, and to request deletion of your data where it is no longer necessary for the purposes for which it was collected. You may also object to certain types of processing, request that we restrict how we use your data while a dispute is being resolved, and withdraw any consent you have previously given at any time without affecting the lawfulness of prior processing. To exercise any of these rights, please contact our support team and we will respond within the timeframe required by applicable law.

6. Data Retention

We retain your personal information for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Account records, identity verification documents, and transaction histories are typically retained for a minimum of five years following account closure to comply with anti-money laundering and financial record-keeping requirements. Technical logs and session data are retained for shorter periods consistent with their operational purpose and are securely deleted once they are no longer needed. When your data is no longer required, we dispose of it securely using methods that prevent unauthorised recovery or reconstruction. You may request information about the specific retention periods applicable to your data by contacting our support team.

7. Updates to This Policy

qpjl reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the services we offer to Filipino players. When we make material changes, the revised policy will be published on this page with an updated effective date, and we may notify registered players through their account contact details where appropriate. We encourage you to review this page periodically so that you remain informed about how we protect your personal information. Your continued use of the platform after any update constitutes your acceptance of the revised policy. If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to our support team at any time.

Common Questions About Your Privacy

Quick answers to what Filipino players most often ask about data handling on qpjl.

No. qpjl does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes. We only share your data with trusted service providers who help us operate the platform, and they are contractually required to keep your information confidential. Any sharing of data with regulatory or law enforcement authorities is done only when legally required. Your privacy is a core commitment of our platform, and we take every reasonable step to ensure your information is handled responsibly. If you have concerns about how your data is shared, you can contact our support team for clarification.

You can exercise your data rights at any time by contacting our support team through your registered account. We will verify your identity before processing any request to ensure the security of your information. Once verified, we will provide access to your data or action a deletion request within the timeframe required by applicable Philippine law. Please note that some data may need to be retained for legal and regulatory compliance purposes even after a deletion request. Our team is available 24/7 and will guide you through the process step by step.

Yes. All payment and financial data processed through qpjl is handled using secure, encrypted channels and is never stored in plain text. We work with reputable payment processors who maintain their own rigorous security standards and are compliant with applicable financial data protection requirements. Your full payment card details are not stored on our servers; only the minimum information necessary to process transactions and maintain records is retained. We conduct regular security reviews to ensure that our payment infrastructure remains protected against emerging threats. If you ever notice any suspicious activity on your account, please contact our support team immediately.

Your rights as a data subject in the Philippines are protected under the Data Privacy Act of 2012 and its implementing rules and regulations. These rights include the right to be informed, the right to access, the right to object, the right to erasure, and the right to damages, among others. If you believe your data rights have been violated, you may file a complaint with the National Privacy Commission of the Philippines. You can also visit our FAQ page for more general information about how qpjl operates, or review our Terms and Conditions for the full scope of your rights and obligations on the platform. Our support team is always available to answer any specific questions you may have.

Your Data, Your Rights

Now that you know how qpjl protects your personal information, you can bet with confidence. Join thousands of Filipino players who trust our platform every day.