qpjl Responsible Gaming

At qpjl, we believe that entertainment should always stay enjoyable. Our responsible gaming commitment is built to protect every Filipino player — giving you the tools, information, and support you need to keep your experience safe, balanced, and in your control.

Player Protection Philippines 21+ Only
Play Within Your Limits Set Time Limits Deposit Controls Self-Exclusion Available 24/7 Support Mental Wellness First Track Your Activity Play Within Your Limits Set Time Limits Deposit Controls Self-Exclusion Available 24/7 Support Mental Wellness First Track Your Activity

Our Commitment to Safe Play

qpjl is committed to providing a safe, fair, and responsible gaming environment for all players across the Philippines.

Deposit & Spending Limits

You can set daily, weekly, or monthly deposit limits directly from your account settings to help you stay within a budget that works for you. These limits take effect immediately and can only be lowered right away — increases require a cooling-off period to protect you from impulsive decisions. Managing your spending is one of the most effective ways to keep gaming enjoyable over the long term. Our system will notify you when you are approaching your set limit so you always stay informed. If you need help adjusting your limits, our support team is available around the clock.

Session Time Controls

Setting a session time limit helps you stay aware of how long you have been playing and prevents extended sessions that can lead to fatigue or poor decision-making. You can configure session reminders that will alert you after a chosen period, giving you a natural pause to reassess whether you want to continue. Taking regular breaks is a healthy habit that keeps gaming fun rather than compulsive. qpjl encourages all Filipino players to use these tools as part of a balanced lifestyle. Your wellbeing always comes before your next bet.

Self-Exclusion Options

If you feel that you need a break from gaming, our self-exclusion feature allows you to temporarily or permanently suspend your account with immediate effect. You can choose a cooling-off period ranging from 24 hours to several months, or opt for a permanent closure if that is what you need. During any self-exclusion period, you will not be able to log in, deposit, or place bets on the platform. We take self-exclusion requests seriously and process them without delay to ensure your safety. Reaching out for help is a sign of strength, and our team is here to support you through the process.

Activity & History Tracking

Your account dashboard gives you a clear view of your betting history, deposit records, and total time spent on the platform so you can make informed decisions about your gaming habits. Reviewing your activity regularly is one of the best ways to spot patterns before they become problems. We present this information in a straightforward format that is easy to understand at a glance. Transparency about your own behaviour is a powerful tool for staying in control. If anything in your history concerns you, do not hesitate to contact our responsible gaming support team.

Recognising Problem Gambling

Knowing the warning signs early makes it easier to seek help and regain control before things escalate.

Common Warning Signs

  • Spending more money or time on gambling than you originally planned, and finding it difficult to stop even when you want to.
  • Chasing losses by placing larger bets in an attempt to win back money you have already lost.
  • Neglecting work, school, family responsibilities, or personal relationships because of time spent gambling.
  • Feeling restless, irritable, or anxious when you are not able to gamble, or when you try to cut down.
  • Borrowing money, selling possessions, or using funds meant for essential expenses such as rent or food to fund gambling.
  • Hiding your gambling activity from family members or close friends because you feel ashamed or worried about their reaction.
  • Continuing to gamble even after experiencing significant financial, emotional, or relationship problems as a result.

What You Can Do Right Now

If you recognise any of these signs in yourself or someone you care about, the most important step is to acknowledge the situation honestly and reach out for support without delay. You can contact our responsible gaming team at any time through your account, and we will connect you with the appropriate resources available in the Philippines. Setting a deposit or session limit today is a practical first step that costs nothing and can make an immediate difference to your experience. Many Filipino players have successfully regained control of their gaming habits with the right support and tools in place. Remember that gambling is meant to be a form of entertainment, not a source of income or a way to cope with stress or personal difficulties.

Log in to your account and navigate to the Responsible Gaming section in your account settings. From there you can set daily, weekly, or monthly deposit limits that will apply immediately. If you wish to lower your limit, the change takes effect right away. If you wish to raise it, a mandatory review period applies to ensure the decision is considered. Our support team can guide you through the process if you need any assistance.

Yes. qpjl offers a self-exclusion feature that lets you suspend your account for a chosen period or permanently. Once activated, you will not be able to access your account, make deposits, or place bets for the duration of the exclusion. The feature is available directly from your account settings or by contacting our support team. We process all self-exclusion requests promptly and without question. Your safety and wellbeing are our top priority.

No. qpjl is strictly for adults aged 21 and above in accordance with Philippine law. We verify the age and identity of all players during the registration process and will immediately close any account found to belong to a minor. If you are a parent or guardian, we encourage you to use parental control tools on shared devices to prevent underage access to online gaming platforms. Protecting young people from gambling harm is a responsibility we take very seriously.

Play Smart, Play Safe

Gaming is best enjoyed responsibly. If you have questions about our tools or need support, our team is ready to help you 24/7 across the Philippines.